As one of the most recognized names in business solutions and professional development, Disney Institute is the only training and development company that empowers organizations to create lasting change through our time-tested model for cultural transformation that bridges insights into action through Disney’s best practices.

The Greater West Chester Chamber of Commerce will bring this opportunity to Chester County once again on Monday, March 16, 2020 – the only opportunity in the Mid-Atlantic region to attend Disney Institute training.

Introducing an Exciting Program:

Disney’s Approach to Leadership Excellence

Monday, March 16, 2020
8:00am – 4:30pm

Desmond Hotel, Malvern

!!Early Bird Special!!
Going on now through February 7, 2020
GWCC Chamber Members – $299 | General Public | $359

Full day seminar includes program materials, breakfast and lunch.

Discover Why Delivering Exceptional Customer Service is All in the Details.

This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. Disney’s Approach to Leadership Excellence gives participants the chance to explore how leadership insights and time-tested examples from Disney parks and resorts worldwide can provide relevant illustrations and engaging stories to help organizations deliver the type of long-term results they are capable of delivering.

Learn How To:

  • Identify the values that drive you as a leader
  • Align your personal and organizational values
  • Immerse yourself in leadership vision
  • Understand the importance of a leadership legacy that inspires others

Who Can Benefit:

Executives, entrepreneurs, administrative staff, new hires, etc. If you are the leader of your position, then this one-day training course is for you!

For specific questions, contact Lauren Scherwin, Disney Institute at 407-257-2598.


For the past 25 years, family, friends and colleagues have chosen to gather at the Desmond Hotel in Malvern which has earned a reputation for superior hospitality and comfort. Situated in the historic Chester County area, the Desmond is conveniently located just one mile from the PA Turnpike at Electronic Interchange 320 with easy access to Philadelphia, West Chester, King of Prussia and the Main Line area. Septa, Amtrak and the Philadelphia International Airport are also easily accessible.

Please call The Desmond Hotel at 1-800-575-1776

Hotel reservations may only be accepted via direct contact with the Desmond Hotel. Mention “Disney” when making reservations.