Due to the recent coronavirus outbreak, Disney Institute: Disney’s Approach to Leadership Excellence has been postponed until further notice.

GWCC has decided to postpone the Disney Institute event out of concern for public safety and the continued good health of our community, our members, and our event attendees. If you have already reserved your seat at Disney Institute in March, please consider yourself confirmed for the postponement date at no additional cost. If you cannot make the future Disney Institute event, please contact the Chamber office at 610-696-4046 for a full refund.  Thank you for your patience and support as we navigate the complexities of this virus, and we will be in touch as soon as we confirm a new date.


As one of the most recognized names in business solutions and professional development, Disney Institute is the only training and development company that empowers organizations to create lasting change through our time-tested model for cultural transformation that bridges insights into action through Disney’s best practices.

The Greater West Chester Chamber of Commerce will bring this opportunity to Chester County once again on Monday, June 15, 2020.

Introducing an Exciting Program:

Disney’s Approach to Leadership Excellence

Monday, June 15, 2020
8:00am – 4:30pm

Desmond Hotel, Malvern

GWCC Chamber Members – $319 | General Public | $399

Full day seminar includes program materials, breakfast and lunch.

**Ask about special group pricing! Call the Chamber at 610-696-4046**

Discover Why Exceptional Leadership is All in the Details.

This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. Disney’s Approach to Leadership Excellence gives participants the chance to explore how leadership insights and time-tested examples from Disney parks and resorts worldwide can provide relevant illustrations and engaging stories to help organizations deliver the type of long-term results they are capable of delivering.

Learn How To:

  • Identify the values that drive you as a leader
  • Align your personal and organizational values
  • Immerse yourself in leadership vision
  • Understand the importance of a leadership legacy that inspires others

Who Can Benefit:

Executives, entrepreneurs, administrative staff, new hires, etc. If you are the leader of your position, then this one-day training course is for you!

For specific questions, contact Lauren Scherwin, Disney Institute at 407-257-2598.


For the past 25 years, family, friends and colleagues have chosen to gather at the Desmond Hotel in Malvern which has earned a reputation for superior hospitality and comfort. Situated in the historic Chester County area, the Desmond is conveniently located just one mile from the PA Turnpike at Electronic Interchange 320 with easy access to Philadelphia, West Chester, King of Prussia and the Main Line area. Septa, Amtrak and the Philadelphia International Airport are also easily accessible.

Please call The Desmond Hotel at 1-800-575-1776

Hotel reservations may only be accepted via direct contact with the Desmond Hotel. Mention “Disney” when making reservations. 

Cancellation policy: Tickets will not be refunded after Monday, March 2nd. 

As to Disney artwork/properties: © Disney