As one of the most recognized names in business solutions and professional development, Disney Institute is the only training and development company that empowers organizations to create lasting change through our time-tested model for cultural transformation that bridges insights into action through Disney’s best practices.

The Greater West Chester Chamber of Commerce will bring this opportunity to Chester County once again on Monday, March 18, 2019.

Introducing an Exciting Program:

Disney’s Approach to Quality of Service


Monday, March 18, 2019
8:00am – 4:00pm
Desmond Hotel, Malvern

Registration information Coming Soon.


About Disney Institute

As the trusted, authoritative voice on the Disney approach to customer experience, Disney Institute uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. For nearly three decades, Disney Institute has helped professionals discover ways to positively impact their organizations and the customer they serve through immersion in leadership, service and employee engagement. Unique to Disney Institute is the opportunity to go behind the scenes in a “living laboratory” to observe firsthand how Disney methodologies are operationalized and how they can be adapted and applied to any work environment.

Accomodations

For the past 25 years, family, friends and colleagues have chosen to gather at the Desmond Hotel in Malvern which has earned a reputation for superior hospitality and comfort. Situated in the historic Chester County area, the Desmond is conveniently located just one mile from the PA Turnpike at Electronic Interchange 320 with easy access to Philadelphia, West Chester, King of Prussia and the Main Line area. Septa, Amtrak and the Philadelphia International Airport are also easily accessible.

More information to follow as details become available.

Contact the Chamber office for details at 610-696-4046 or info@gwcc.org!